Contact Us
Connect With LLGINTL
Questions before you order? Need an update on an existing purchase? Our customer support team is available to assist with product information, orders, delivery, returns, and other shopping‑related questions.
For the fastest assistance, please provide as much relevant information as possible when contacting us.
Customer Support
You can reach LLGINTL by email or phone: Email: service@llgintl.com Phone: +1 (689)227-4167
For questions about an existing order, please include:
- Your order number
- The email address used at checkout
- A brief description of your question or issue
- Photos, if your inquiry involves an incorrect or damaged item
Providing these details helps our team identify your order and respond more efficiently.
Customer inquiries are reviewed during regular business days, and we aim to respond as promptly as possible.
Help With Your Order
Checking Your Shipment
Once your package has been dispatched, a shipping confirmation will be sent to the email address associated with your order.
If tracking information does not show activity immediately, please allow additional time for the shipping carrier to scan the package and update its system.
Changing Order Information
If you notice an incorrect shipping address or need to request another order adjustment, contact us as soon as possible at service@llgintl.com.
We will do our best to assist when possible. However, changes may no longer be available once an order has entered processing, been prepared for shipment, or already left our facility.
Delivery Assistance
Delivery times can vary depending on order processing, destination, carrier operations, weather conditions, peak shipping periods, and other circumstances outside our direct control.
For additional information about order processing and estimated delivery times, please review our Shipping & Delivery Policy.
Return or Refund Requests
Please contact our customer service team before returning any merchandise.
If you would like to request a return or report a damaged, defective, or incorrect item, email us with your order details. Our team will review your request and provide the appropriate return instructions when applicable.
Please do not send merchandise to our business address without receiving return authorization and instructions first.
For eligibility requirements and additional details, please review our Return & Refund Policy.
Questions About Our Products
Need more information before making a purchase? We can help with questions about sizing, product details, available options, colors, styles, and other information related to items sold on LLGINTL.
When contacting us about a specific item, including the product name or product page link will help us assist you more quickly.
You can reach us regarding products across our collections, including fashion, activewear, footwear, bags, jewelry, watches, eyewear, and other available styles.
Email your product questions to: service@llgintl.com
Partnerships & Professional Inquiries
For business opportunities, media requests, creator collaborations, partnerships, or other professional inquiries, please contact: service@llgintl.com
To make your message easier to identify, you may include a subject line such as:
- Partnership Inquiry
- Media Inquiry
- Creator Collaboration
- Business Inquiry
Company Information
LLGINTL is operated by: LILIGUO INTERNATIONAL LLC 15501 CLAY CLIFFE CT HACIENDA HEIGHTS, CA 91745, United States
Email: service@llgintl.com Phone: +1 (845) 299‑6427
This address is provided for business contact purposes. It should not be used as a return address unless our customer service team has specifically instructed you to send your return there.
Share Your Experience
We value feedback from our customers. If you have comments about your shopping experience, our website, customer service, or products, feel free to contact us. Your feedback helps us understand how we can continue improving the LLGINTL shopping experience.
For general questions, support requests, or feedback: LLGINTL Operated by LILIGUO INTERNATIONAL LLC Email: service@llgintl.com Phone: +1 (689)227-4167 Address: 15501 CLAY CLIFFE CT HACIENDA HEIGHTS, CA 91745, United States