Welcome to LLGINTL. This website is operated by LILIGUO INTERNATIONAL LLC (“LLGINTL,” “we,” “us,” or “our”). These Conditions of Use apply when you visit llgintl.com, browse products, create or use a customer account, place an order, submit content, or otherwise interact with services available through our website.

By accessing or using this website, you agree to these Conditions of Use and any policies referenced within them. If you do not agree with these terms, please discontinue use of the website.

Questions regarding these Conditions of Use may be sent to: service@llgintl.com

Using Our Website

LLGINTL provides this website primarily for personal shopping, browsing products, managing orders or accounts, and other lawful consumer purposes. Subject to these Conditions of Use, you are granted a limited, personal, non‑exclusive, non‑transferable, and revocable right to access and use the website.

You may not use our website, content, systems, or services in a way that is unlawful, harmful, fraudulent, or intended for unauthorized commercial exploitation. You agree not to:

  • Copy, reproduce, republish, sell, distribute, or commercially exploit protected website content without authorization
  • Attempt to gain unauthorized access to customer accounts, administrative systems, servers, databases, or other restricted areas
  • Introduce viruses, malicious scripts, harmful code, malware, or other disruptive technologies
  • Interfere with the normal operation, availability, or security of the website
  • Use the website to commit fraud, deception, abuse, or other unlawful activity
  • Impersonate another person or intentionally provide false information
  • Use bots, crawlers, scraping software, automated extraction systems, or similar tools to collect website information without authorization
  • Circumvent security, access controls, or technical restrictions
  • Use website content in a way that infringes the intellectual property, privacy, publicity, or other rights of another party

We may restrict, suspend, or terminate access where we reasonably believe the website is being misused or where action is necessary to protect customers, our systems, or our business.

Customer Accounts

Some features of LLGINTL may allow you to register or maintain a customer account. When creating or updating an account, you agree to provide information that is accurate, complete, and reasonably current. You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

If you believe someone has accessed your account without authorization, please contact us promptly at: service@llgintl.com

We may temporarily restrict or suspend an account where there is reasonable concern regarding fraud, unauthorized access, misuse, or violation of these Conditions of Use.

Product Information and Website Content

We make reasonable efforts to provide useful and accurate product information. This may include:

  • Product photographs
  • Descriptions
  • Dimensions
  • Sizing information
  • Colors
  • Materials
  • Specifications
  • Availability
  • Other product details

However, minor differences may occur between the information displayed online and the physical product. These differences may result from factors such as:

  • Screen settings
  • Device displays
  • Product photography lighting
  • Manufacturing tolerances
  • Measurement methods
  • Production updates
  • Supplier changes

Colors displayed on a screen may therefore vary slightly from actual product colors. Sizing charts and measurements should generally be treated as guidance unless specifically stated otherwise.

We may update or correct website information when we discover an error or when product information changes.

Product Availability and Pricing

Product prices and availability may change from time to time. Unless otherwise stated, the price that generally applies to your order is the price shown when checkout is completed, subject to the correction of obvious pricing, technical, or typographical errors where permitted by law.

Displaying a product on our website does not guarantee that the product will remain available. We may, where reasonably necessary:

  • Update prices
  • Change promotional offers
  • Limit quantities
  • Remove or discontinue products
  • Correct inaccurate product information
  • Correct technical or pricing errors
  • Refuse or cancel an order where appropriate

If we cancel an order after collecting payment, any applicable refund for the canceled portion will generally be returned to the original payment method.

Placing an Order

Submitting an order through llgintl.com represents your request to purchase the products shown in your order. An automated order confirmation indicates that we have received your order information. It does not necessarily mean that the order has completed all verification or fulfillment steps.

Before fulfillment, we may review an order for reasons such as:

  • Product availability
  • Payment authorization
  • Fraud‑prevention concerns
  • Shipping restrictions
  • Incorrect pricing
  • Incomplete information
  • Unusual transaction activity

When placing an order, you agree to provide accurate billing, shipping, contact, and payment information. You must also be authorized to use the payment method submitted during checkout. An order may be delayed or canceled if payment cannot be authorized or if required order information cannot be verified.

Order Changes and Cancellations

If you need to request a change or cancellation, contact us as soon as possible at: service@llgintl.com

Depending on the status of your order, we may be able to assist with certain changes before fulfillment begins. However, changes and cancellations cannot be guaranteed once an order has entered processing, been prepared for dispatch, or transferred to the shipping carrier.

Once an order has shipped, you may need to wait for delivery and submit an eligible return request under our Return & Refund Policy.

Payment

Available payment methods are displayed during checkout. You agree that the payment information you submit is accurate and that you have permission to use the applicable payment method.

Transactions may be processed by third‑party payment providers and may be subject to additional authorization, security, or fraud‑prevention procedures. Certain orders may require additional verification before fulfillment.

Please refer to our Payment Methods page for more information regarding supported payment methods, payment authorization, declined transactions, refunds, and security.

Shipping and Delivery

Orders are prepared and delivered according to the timeframes and procedures described in our Shipping & Delivery Policy. Estimated shipping and delivery dates are provided for general guidance and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances such as:

  • Carrier delays
  • Weather
  • Holidays
  • Seasonal demand
  • High order volumes
  • Transportation interruptions
  • Incorrect or incomplete delivery details
  • Regional delivery conditions
  • Other events outside our reasonable control

Orders containing multiple products may be divided into separate shipments. When tracking information becomes available, it will generally be sent to the email address associated with the order. Tracking information may take additional time to begin displaying carrier movement after a shipping label has been created.

For complete information regarding processing, tracking, delivery estimates, and shipping issues, review our Shipping & Delivery Policy.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Conditions of Use.

Standard Returns

Eligible change‑of‑mind returns should generally be requested within: 7 business days after delivery Returned products must normally remain in an eligible condition, including being unused, unworn, unwashed, and accompanied by applicable original tags, packaging, or accessories.

Incorrect, Damaged, or Defective Items

If you receive an incorrect, defective, or qualifying damaged product, please contact us within: 30 business days after delivery We may request photographs, video, packaging details, or other reasonable information to help evaluate the issue.

Restricted Products

Certain products may not qualify for ordinary change‑of‑mind returns, including applicable hygiene‑sensitive, used, customized, or personalized products.

Please do not send merchandise to our company address without first receiving return instructions. The complete eligibility requirements and return procedures are available in our Return & Refund Policy.

Promotions and Discount Offers

LLGINTL may occasionally provide discounts, promotional codes, sales, or other special offers. Individual promotions may have their own conditions, including:

  • Start and end dates
  • Minimum purchase amounts
  • Product exclusions
  • Category exclusions
  • Customer eligibility requirements
  • Usage limits
  • Redemption restrictions

Unless otherwise stated, promotions may not be combined with other offers. Discount codes normally must be entered before an order is completed and may not be applied retroactively to a previous purchase.

We may modify, suspend, or discontinue promotional offers where permitted by law. Fraudulent, manipulated, unauthorized, or abusive use of promotions may result in cancellation of the affected order or restriction of promotional eligibility.

Reviews, Photos, and Other Customer Content

LLGINTL may provide features that allow customers to submit:

  • Product reviews
  • Photographs
  • Comments
  • Suggestions
  • Feedback
  • Other user‑generated material

You are responsible for the content you submit. By providing content to us, you confirm that:

  • You have the right to submit it
  • It does not knowingly contain false or misleading information
  • It does not violate another person’s intellectual property rights
  • It does not violate privacy or publicity rights
  • It is not unlawful, abusive, defamatory, threatening, or intentionally harmful
  • It does not contain malware, viruses, or harmful code

Where you voluntarily submit content for publication, you grant LILIGUO INTERNATIONAL LLC a non‑exclusive, worldwide, royalty‑free license to use, reproduce, adapt, display, publish, and distribute that content in connection with operating, marketing, and improving LLGINTL, subject to applicable law.

We may moderate, decline, edit where appropriate, or remove submitted content.

Intellectual Property

Unless otherwise stated, original website content and materials made available through LLGINTL are owned by, licensed to, or used with authorization by LILIGUO INTERNATIONAL LLC.

Protected materials may include:

  • LLGINTL branding
  • Logos
  • Website design
  • Layouts
  • Graphics
  • Original photography
  • Written content
  • Product presentation
  • Icons
  • Software
  • Website functionality
  • Other original creative elements

Your use of the website does not transfer ownership of any intellectual property to you. You may not reproduce, sell, distribute, modify, publicly display, or commercially exploit protected materials without appropriate permission.

Third‑party trademarks, names, photographs, designs, and other intellectual property remain the property of their respective rights holders where applicable.

Reporting Intellectual Property Concerns

We respect the intellectual property rights of others. If you believe material available on llgintl.com infringes a copyright, trademark, or other intellectual property right, contact: service@llgintl.com

To help us evaluate your request, please provide information such as:

  • Your name and contact details
  • Identification of the work or right you believe is protected
  • The URL or location of the disputed material
  • A description of the claimed infringement
  • Your basis for believing the use is unauthorized
  • Confirmation that the information supplied is accurate
  • Evidence that you are the rights holder or are authorized to act for the rights holder

We may request additional information where reasonably necessary to evaluate the complaint.

Third‑Party Services

Our website may use or link to services operated by third parties. These may include:

  • Payment processors
  • Shipping carriers
  • Analytics services
  • Social media platforms
  • Technology providers
  • Other external websites or services

Third‑party services operate independently and may have their own terms, privacy policies, and business practices. Unless expressly stated otherwise, LLGINTL does not control those independent services and is not responsible for their separate content, availability, terms, or practices. You should review the relevant policies before using a third‑party service.

Website Operation and Availability

We aim to keep llgintl.com accessible and functioning correctly. However, uninterrupted access cannot be guaranteed.

Website availability may occasionally be affected by:

  • Maintenance
  • Software updates
  • Hosting issues
  • Network interruptions
  • Technical failures
  • Security events
  • Service‑provider outages
  • Circumstances beyond our reasonable control

We may update, modify, suspend, or discontinue website features where reasonably necessary.

Website Disclaimer

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error‑free, or free from every technical or security issue.

Product‑specific warranties, if any, will be identified separately where applicable. Nothing in these Conditions of Use is intended to exclude consumer guarantees, statutory rights, or other protections that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, LILIGUO INTERNATIONAL LLC will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website where such liability may lawfully be limited.

Nothing in these Conditions of Use excludes or restricts liability that cannot legally be excluded or limited. Any non‑waivable statutory consumer rights remain unaffected.

Fraud, Abuse, and Suspicious Activity

We may review orders, accounts, or website activity that reasonably appears fraudulent, abusive, unauthorized, or otherwise suspicious. Where appropriate, we may:

  • Request additional verification
  • Limit purchase quantities
  • Delay fulfillment while information is reviewed
  • Cancel suspicious orders
  • Restrict account access
  • Decline certain future transactions
  • Take other reasonable steps to protect customers and our business

Where appropriate and legally permitted, we may also cooperate with payment providers, financial institutions, shipping carriers, or lawful authorities.

Suspension or Termination

We may suspend or terminate access to certain website features if a user materially violates these Conditions of Use, misuses our services, engages in fraudulent activity, or creates a significant security or legal risk.

Ending access to the website does not remove obligations or rights that arose before termination. Any provisions that should reasonably continue after termination will remain effective where applicable.

Privacy

Our handling of personal information is described in our Privacy Policy. That policy explains how information may be collected, used, stored, shared, and protected when you interact with LLGINTL. We encourage you to review the Privacy Policy together with these Conditions of Use.

Updates to These Terms

We may revise these Conditions of Use from time to time to reflect changes to:

  • Our website
  • Business practices
  • Products or services
  • Internal policies
  • Technology
  • Applicable legal requirements

The current version will be published on this page. Updated terms generally apply from the date they become effective, subject to applicable law. By continuing to use the website after revised terms become effective, you agree to those updated terms to the extent permitted by law.

Governing Law

These Conditions of Use are generally governed by the applicable laws of the State of Indiana and applicable federal laws of the United States, without regard to conflict‑of‑law principles, except where mandatory consumer protection laws provide otherwise.

To the extent permitted by applicable law, disputes relating to these Conditions of Use may be brought before a court of competent jurisdiction in Indiana. Nothing in this section is intended to waive or restrict any jurisdiction, venue, consumer protection, or dispute‑resolution right that cannot legally be waived.

Severability

If any part of these Conditions of Use is determined to be invalid, unlawful, or unenforceable, that provision will be limited or interpreted to the minimum extent necessary. The remaining provisions will continue in effect to the extent permitted by law.

Relationship With Our Other Policies

These Conditions of Use should be read together with other policies published on LLGINTL, including our:

  • Privacy Policy
  • Shipping & Delivery Policy
  • Return & Refund Policy
  • Payment Methods
  • Other applicable policies or notices

Together, these documents describe important terms relating to use of our website and purchases made through it.

Contact LLGINTL

If you have questions about these Conditions of Use, an order, or your experience using our website, please contact us.

LLGINTL Operated by LILIGUO INTERNATIONAL LLC Website: llgintl.com Email: service@llgintl.com Phone: +1 (689)227-4167 Company Address: 15501 CLAY CLIFFE CT HACIENDA HEIGHTS, CA 91745, United States