Privacy & Security Policy
YINQORA respects the privacy of our customers and visitors. This Privacy & Security Policy explains how YINGQIAO INDUSTRIES LLC, operating YINQORA (“YINQORA,” “we,” “us,” or “our”), may collect, use, maintain, disclose, and protect personal information when you visit llgintl.com, place an order, create an account, contact customer service, subscribe to communications, submit content, or otherwise interact with our website. It also describes certain choices and privacy rights that may be available to you depending on where you live and which laws apply.
If you have questions about this policy or our handling of personal information, please contact: Email: service@llgintl.com
Information We May Collect
The type of information we collect depends on how you interact with YINQORA.
Information You Give Us
When you shop with us, create an account, contact us, request a return, or use other website features, you may provide information including:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account login information
- Order details
- Transaction history
- Product selections
- Shopping preferences
- Return or refund information
- Customer service communications
- Marketing preferences
- Reviews, ratings, comments, photographs, or other submitted content
- Other information you voluntarily provide
Payment information may be collected and processed by third‑party payment providers used to complete your transaction. Depending on the payment method selected, YINQORA may not directly receive or store your complete payment card number, CVV, or other complete payment credentials.
Information Collected Through Website Use
Certain technical and usage information may be collected automatically when you interact with llgintl.com. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location based on IP address
- Pages visited
- Products viewed
- Search activity
- Shopping cart activity
- Links or buttons selected
- Referring website or source
- Date and time of access
- Session information
- Cookie identifiers
- Device identifiers
- Website performance information
We may use this information to operate the website, understand how visitors interact with it, improve functionality, evaluate performance, and protect our systems.
Customer Accounts
If YINQORA allows you to create a customer account, information associated with your account may include:
- Contact details
- Login credentials
- Saved addresses
- Purchase history
- Preferences
- Saved shopping information
- Communication settings
You are responsible for keeping your login information confidential. If you believe your account has been accessed without authorization, please contact: service@llgintl.com
Where website functionality allows, you may be able to review or update certain account information directly through your customer account.
Where Information Comes From
We may obtain personal information in several ways.
Directly From You
For example, when you:
- Place an order
- Register an account
- Update account information
- Contact customer support
- Join a mailing list
- Request a return or refund
- Submit a review
- Complete a form
- Participate in an offer or promotion
- Communicate with us
Automatically Through Our Website
Information may be collected through technologies such as:
- Cookies
- Pixels
- Tags
- Server logs
- Local storage
- Analytics technologies
- Similar online tools
From Companies That Support Our Business
We may also receive information from companies that help us operate YINQORA. These may include providers involved in:
- Payment processing
- Fraud prevention
- Shipping
- Fulfillment
- Website hosting
- Analytics
- Customer support
- Advertising
- Marketing
- Cybersecurity
- Technical infrastructure
The information received depends on the service the relevant provider performs.
Why We Use Personal Information
We use personal information for legitimate business and operational purposes connected with running YINQORA and serving our customers.
Processing Purchases
Information may be used to:
- Receive orders
- Confirm purchases
- Process or verify payments
- Prepare merchandise for shipment
- Fulfill orders
- Arrange delivery
- Provide tracking information
- Handle order changes where available
- Process returns
- Issue applicable refunds
- Resolve transaction concerns
Providing Customer Service
We may use information to:
- Respond to questions
- Provide product information
- Assist with sizing or product choices
- Locate an order
- Investigate delivery issues
- Handle return requests
- Review damaged or incorrect product claims
- Respond to complaints
- Process customer feedback
Managing Accounts
Information may be used to:
- Create customer accounts
- Authenticate account access
- Display previous purchases
- Save settings
- Support account recovery
- Maintain account security
Improving YINQORA
We may analyze customer and website activity to:
- Understand how our website is used
- Identify popular products or categories
- Improve navigation
- Improve search functionality
- Evaluate website performance
- Diagnose technical issues
- Improve product selection
- Develop new website features
- Improve the overall shopping experience
Protecting Customers and Our Business
Information may also be used to:
- Detect suspicious transactions
- Prevent fraud
- Protect customer accounts
- Identify security threats
- Prevent abuse of promotions
- Protect our website and systems
- Enforce our Conditions of Use
- Protect our legal rights
- Investigate misuse or unauthorized activity
Communications With You
We may use your contact information to send messages related to your relationship with YINQORA. These may include:
- Order confirmations
- Shipment notifications
- Tracking updates
- Delivery information
- Return communications
- Refund confirmations
- Account notices
- Security alerts
- Customer service responses
- Important website or policy notices
These transactional or service‑related messages may still be sent even if you choose not to receive marketing communications.
Marketing Messages
Where permitted by law and based on your choices, YINQORA may send promotional communications about:
- New products
- New collections
- Special offers
- Sales
- Seasonal campaigns
- Store updates
- Other marketing information
You can unsubscribe from promotional emails using the Unsubscribe option included in applicable marketing messages. You may also contact: service@llgintl.com to request removal from our marketing email list.
Unsubscribing from marketing does not prevent us from sending messages necessary to manage an order, account, security matter, or customer service request.
Cookies and Similar Technologies
YINQORA may use cookies and related technologies to support website functionality and understand how the site is used. These technologies may include:
- Browser cookies
- Pixels
- Local storage
- Tags
- Analytics technologies
- Similar identifiers
They may help us:
- Maintain your shopping cart
- Keep you signed in
- Remember preferences
- Support checkout
- Maintain website security
- Understand traffic patterns
- Analyze website performance
- Measure customer engagement
- Understand product interest
- Evaluate marketing performance
- Personalize certain experiences
- Support advertising where applicable
Necessary Technologies
Some cookies and similar technologies are required to provide important website functions such as checkout, shopping carts, authentication, fraud prevention, and security.
Preference Technologies
These may help remember choices or settings that make the website easier to use.
Analytics Technologies
Analytics tools may help us understand visitor behavior, website traffic, page performance, and general usage trends.
Marketing and Advertising Technologies
Where used, these technologies may help us evaluate campaigns, understand engagement, and provide more relevant advertising.
Your Cookie Choices
Most browsers allow you to control or delete cookies through their settings. YINQORA may also provide website‑based privacy or cookie controls where available.
Please note that disabling certain necessary technologies may interfere with functions such as:
- Adding products to a shopping cart
- Signing into an account
- Completing checkout
- Processing payments
- Saving website preferences
Where applicable law provides additional choices relating to tracking, targeted advertising, sale, or sharing of personal information, we will provide applicable mechanisms for eligible users. We may also recognize qualifying browser‑based privacy preference signals where required by law and technically supported.
When Information May Be Shared
We may disclose personal information where reasonably necessary to operate our business, provide our services, fulfill orders, comply with legal requirements, or protect legitimate interests.
Service Providers
Information may be shared with service providers such as:
- Website and e‑commerce technology providers
- Hosting companies
- Payment processors
- Fraud‑prevention services
- Fulfillment partners
- Shipping carriers
- Customer service providers
- Email providers
- Analytics companies
- Marketing providers
- Advertising technology providers
- IT providers
- Cybersecurity companies
- Accountants
- Attorneys
- Other professional advisers
We generally provide these companies with information reasonably necessary to perform their services.
Shipping and Fulfillment
Businesses involved in preparing and delivering an order may receive information such as:
- Customer name
- Delivery address
- Telephone number
- Email address
- Order information
This information may be necessary to fulfill, ship, track, and deliver purchases.
Payment Companies
Transactions may be handled by independent payment processors. Those providers may collect and process payment information according to their own privacy notices, security standards, and legal obligations.
Legal and Security Disclosures
We may disclose information when reasonably necessary to:
- Comply with applicable laws
- Respond to valid legal process
- Respond to lawful government requests
- Comply with court orders or subpoenas
- Investigate fraud
- Prevent illegal activity
- Protect customers
- Protect YINGQIAO INDUSTRIES LLC
- Protect YINQORA systems
- Enforce agreements or policies
- Establish or defend legal claims
- Protect the rights or safety of another person
Business Changes
If YINGQIAO INDUSTRIES LLC becomes involved in a merger, acquisition, financing transaction, restructuring, sale of business assets, bankruptcy, or similar corporate transaction, relevant personal information may be transferred or disclosed as part of that transaction where permitted by law. Any successor organization may continue to process applicable information subject to legal requirements and applicable privacy commitments.
Sale, Sharing, and Targeted Advertising
YINQORA does not sell personal information for direct monetary payment. However, some U.S. privacy laws define terms such as sale, sharing, or targeted advertising broadly enough to include certain disclosures involving advertising or tracking technologies, even when no money is paid specifically for the information.
Where our use of advertising or marketing technologies falls within these definitions, and applicable law gives you the right to opt out, we will provide an appropriate method for eligible users to exercise that choice. Applicable requests may be submitted through available website privacy controls or by contacting: service@llgintl.com
Where required, we may also process qualifying browser or device‑based opt‑out preference signals.
Payment Data and Security
Payments made through YINQORA may be processed by independent third‑party payment providers. Payment‑related information may be used for purposes such as:
- Authorizing transactions
- Completing payments
- Verifying purchases
- Preventing fraud
- Processing refunds
- Resolving payment disputes
Payment providers may retain transaction information according to their own legal, operational, security, and regulatory requirements.
For your protection, never send us by ordinary email:
- Full credit or debit card numbers
- CVV or card security codes
- Banking passwords
- Payment account passwords
- Other confidential payment credentials
How We Work to Protect Information
YINQORA uses reasonable administrative, technical, and organizational safeguards designed to reduce the risk of unauthorized:
- Access
- Disclosure
- Use
- Modification
- Loss
- Misuse
- Destruction
Depending on the systems involved, these safeguards may include:
- Access controls
- Secure transmission technologies
- Authentication measures
- System monitoring
- Security tools
- Restricted internal access
- Security services provided by technology partners
No website, online transmission, network, or storage environment can be guaranteed to be completely secure. For that reason, although we take reasonable steps to protect information, we cannot guarantee absolute security.
You can also help protect your information by using strong passwords, securing your devices, and keeping account credentials private.
How Long We Keep Personal Information
We retain information for as long as reasonably necessary for the purpose for which it was collected, for compatible legitimate business purposes, or as required or permitted by law.
The applicable retention period may depend on:
- Order fulfillment
- Customer account activity
- Return periods
- Refund processing
- Customer service needs
- Fraud prevention
- Security
- Payment disputes
- Accounting requirements
- Tax requirements
- Recordkeeping obligations
- Contractual obligations
- Legal claims
- Applicable law
When information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it. Some information may remain temporarily in backups until those systems are overwritten or deleted as part of normal technical processes.
Your Privacy Rights
Depending on your state or country of residence and applicable privacy law, you may have certain rights relating to your personal information. These rights may include the ability to:
- Confirm whether we process your information
- Request access to eligible personal information
- Request information regarding categories of data collected
- Correct inaccurate information
- Request deletion of qualifying information
- Request a portable copy of certain information
- Opt out of qualifying sales
- Opt out of qualifying sharing
- Opt out of qualifying targeted advertising
- Limit certain uses of sensitive personal information where applicable
- Appeal certain privacy‑request decisions where applicable
- Exercise privacy rights without unlawful discrimination
Not every right is available in every jurisdiction. Rights may also be subject to verification requirements, statutory thresholds, legal exceptions, or other limitations.
How to Make a Privacy Request
To submit a privacy request that applies to you, contact: service@llgintl.com
Using “Privacy Request” in the subject line may help us identify your request. Please provide enough information for us to understand the request and identify the relevant records or account.
To protect personal information, we may need to verify your identity before completing certain requests. The verification method may depend on:
- The type of request
- The information involved
- The sensitivity of the data
- Applicable legal requirements
Where applicable law allows an authorized representative to submit a request for you, we may ask for reasonable proof that the representative has authority to act on your behalf. We will respond within the timeframe required by applicable law.
California Privacy Rights
If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies to YINQORA and the relevant processing activity, you may have additional rights.
Depending on applicable circumstances, eligible California residents may have rights to:
- Request information about qualifying personal information we collect
- Request access to eligible personal information
- Request correction of inaccurate personal information
- Request deletion, subject to applicable exceptions
- Opt out of qualifying sale or sharing
- Limit certain qualifying uses of sensitive personal information
- Obtain information regarding relevant data practices
- Exercise applicable privacy rights without unlawful discriminatory treatment
Requests may be submitted to: service@llgintl.com
California Notice Regarding Information Collection
Depending on how you interact with YINQORA, categories of information we may collect can include:
- Identifiers
- Contact information
- Customer account information
- Purchase and transaction information
- Internet or website activity
- Approximate geolocation
- Customer service communications
- User‑submitted content
- Shopping preferences
- Inferences based on website or shopping activity
- Other information voluntarily provided
These categories may be used for purposes described throughout this policy, including:
- Processing purchases
- Fulfilling orders
- Providing customer support
- Operating our website
- Managing accounts
- Preventing fraud
- Maintaining security
- Conducting analytics
- Communicating with customers
- Improving our services
- Marketing and advertising where permitted
Information is retained only for as long as reasonably necessary in light of the relevant operational, legal, accounting, contractual, and security requirements.
Privacy Rights in Other U.S. States
Residents of certain U.S. states may have additional rights under their state privacy laws where those laws apply to YINQORA. Depending on the jurisdiction, applicable rights may include:
- Confirming whether personal data is processed
- Accessing personal data
- Correcting qualifying personal data
- Deleting qualifying information
- Receiving certain information in portable form
- Opting out of qualifying sales
- Opting out of qualifying targeted advertising
- Opting out of certain qualifying profiling activities
- Appealing certain privacy‑request decisions
- Exercising other rights provided by applicable state law
Because privacy laws and eligibility requirements vary, the specific rights available depend on your location and the applicable circumstances. Requests may be submitted to: service@llgintl.com
Reviews and Public Content
Our website may allow customers to publicly submit content such as:
- Product reviews
- Ratings
- Comments
- Questions
- Photographs
- Other customer‑generated material
Information you intentionally publish through a public website feature may be visible to other visitors. Please do not include unnecessary sensitive or confidential personal information in reviews, comments, photographs, or other public content. Information voluntarily made public should not be considered private.
YINQORA may moderate or remove submitted content in accordance with our Conditions of Use and applicable law.
Children’s Privacy
YINQORA is a general retail website and is not directed to children under 13 years of age. We do not knowingly seek to collect personal information online from children under 13 in circumstances prohibited by applicable law.
If you are a parent or legal guardian and believe a child under 13 has provided us with personal information, contact: service@llgintl.com
If we determine that information was collected from a child in violation of applicable law, we will take reasonable steps to delete or otherwise appropriately address it.
Visitors Outside the United States
YINQORA is operated by YINGQIAO INDUSTRIES LLC, located in the United States. If you access our website from another country, your information may be transferred to, stored in, or processed in the United States or other countries where our payment providers, technology providers, fulfillment partners, or other service providers operate.
Privacy and data protection laws in these countries may differ from the laws where you live. Where required by applicable law, appropriate measures may be used in connection with international transfers of personal information.
Third‑Party Websites and Platforms
YINQORA may include links to or integrations with third‑party services such as:
- Payment providers
- Shipping carriers
- Social media platforms
- Analytics providers
- Advertising providers
- Other websites or online services
When you interact directly with one of these third parties, their own privacy policy and terms may govern how they process your information. YINQORA does not control the privacy or security practices of independent third‑party services that we do not own or operate. We encourage you to review their applicable privacy notices before providing personal information.
Changes to This Policy
We may update this Privacy & Security Policy from time to time. Changes may reflect updates to:
- Website functionality
- Products or services
- Technology
- Service providers
- Business practices
- Privacy practices
- Security requirements
- Laws or regulations
The current version will be published on this page. Where legally required, we may provide additional notice regarding material changes. We encourage you to review this policy periodically.
Privacy Questions and Contact Information
If you have a question, complaint, concern, or privacy request relating to this policy or YINQORA’s handling of personal information, please contact us. For privacy requests, using “Privacy Request” in the email subject line may help us route your message more efficiently.
YINQORA Operated by YINGQIAO INDUSTRIES LLC Email: service@llgintl.com Phone: +1 (689)227-4167 Company Address: 388 Pomelo Ave Apt C, Monterey Park, CA 91755, United States